Shareholders
Customers
Employees
Social
environment
environment
Shareholders
Lines of action taken
- Caring for transparent reporting
- Assurance of sustainable growth of value
- Educating investors and other participants of the capital market
- Initiation of the implementation of the highest regulatory standards
Selected initiatives taken up to the end of 2017
- Reporting financial results, presentation of the results
- Constant cooperation, including organizing meetings, conference calls and meetings with foreign investors
- Involvement in industry congresses and conferences
Customers
Lines of action taken
- Education in cyber security and economics
- Activities contributing to an increase in confidence and customer satisfaction
- Initiation of measures to improve security of the financial sector
- Involvement of customers in important social initiatives
- Promotion of the development of the family business
Selected initiatives taken up to the end of 2017
- Simplifying access for customers to public services and e-government (trusted profile, 500+ programme)
- Preferential conditions of products for holders of a Large Family Card
- Understandable and brief documents “without stars”
- Cyber Guard Programme – warning Internet users about making their personal details known in the web
- Bankomania.pkobp.pl communications platform
- Financial education of children based on comprehensive and innovative products: PKO Junior and SKO
- Educational cycle for entrepreneurs “Good morning business”
- Collaboration with Microsoft in the Enterprise Customers Cyber Threat Intelligence Program (ECCTIP)
- Collaboration with the start-up environment (including within the MIT Enterprise Forum Poland)
- Export Support Platform – a comprehensive analytical tool for businesses
Employees
Lines of action taken
- Building a friendly working environment
- Assurance of a competitive salary and professional development
- Diversity management
- Care for the balance between private and professional life
- Involvement of employees in social activities
Selected initiatives taken up to the end of 2017
- “PKO after hours” programme
- E-learning and traditional training programme
- Employee satisfaction and commitment surveys
- Employee Pension Programme (EPP)
- MyBenefit platform supporting an active lifestyle and personal development
- Medical care packages for the employees
- “Zdrowie jak w Banku” [Health as in the Bank] prophylaxis programme
- Employee volunteering
- Managerial staff development programmes
Social environment
Lines of action taken
- Counteracting financial exclusion
- Social and philanthropic commitment
- Requirement of responsible conduct from partners
- Support of local communities
Selected initiatives taken up to the end of 2017
- Bankomania.pkobp.pl educational platform
- Educational cycle for entrepreneurs
- Collaboration with universities
- Cyber Guard Programme – warning Internet users about making their personal details known in the web
- PKO Bank Polski SA Foundation’s activities:
- Sponsorship
- “PKO Biegajmy razem” [PKO let’s run together] programme
- Patronage and promotion of the achievements of Polish artists
- Involvement in events promoting economic patriotism, family business and innovativeness in the area of finance
- The purchasing policy
- Rules of entrusting the performance of activities for the Bank to external entities
